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What content and social media help actually costs

Four ways to buy it. Here is what each one really costs.

Real 2025 and 2026 numbers from pay guides, government wage data, published agency price lists and industry rate surveys. Australia and the United States, so you can compare a hire against a freelancer against a retainer before you sign anything.

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What you get
  • What an in house hire costs in Australia and the United States, salary plus the on costs nobody quotes
  • Freelance rates per word and per hour, from the biggest rate survey in each market
  • Agency retainers from an audit of 140 agencies, plus four published price lists
  • What businesses under $10M in revenue actually put into marketing and into social
  • Every figure dated and named, so you can check it yourself

Before you take another quote

Ask three providers what content help costs and you get three numbers you cannot compare. One quotes a salary, one quotes cents per word, one quotes a monthly retainer. All three sound reasonable and none of them tell you whether you are being had.

So here is the actual market, priced four ways, from sources that publish their method. Award pay guides, government wage data, published agency price lists and rate surveys with sample sizes attached. Every figure below is from 2025 or 2026 and is named at the bottom of the page.

  • Put someone on payroll. Fixed cost, full control, and you are now a manager. The salary is the smaller half of the story.
  • Pay a freelancer per piece. Variable cost, no commitment, and the rate barely moves between Australia and the United States.
  • Put an agency on retainer. The widest price range of the four. The same deliverables sell for $495 and for $2,450 a month.
  • Run it yourself with AI. The newest option and the one with no published benchmark, because the market is two years old.

Australian figures are in Australian dollars, United States figures in US dollars. Nothing here is converted, because you are hiring into one market or the other, not both.

Option one: put someone on payroll

Start with the floor and work up. In Australia there is a legal minimum, and above it a market rate, and the two are a long way apart.

  • Australia, the legal floor. Where a junior marketing or admin role sits under the Clerks Private Sector Award MA000002, the Fair Work pay guide effective 1 July 2026 puts Level 3 at $31.11 an hour, or $1,182.10 for a 38 hour week. That is the number you cannot legally go below, not the number that gets you an applicant.
  • Australia, the market. SEEK had the average advertised salary for a Marketing Coordinator in Marketing and Communications at $67,710 in September 2026. A Social Media Coordinator sat near $75,000 and a Social Media Manager near $93,000. PayScale, working from 566 self reported profiles and updated 5 July 2026, puts the Marketing Coordinator average at $65,017.
  • United States, the market. The Bureau of Labor Statistics Occupational Outlook Handbook for May 2025 gives a median of $74,750 for public relations specialists and $78,760 for market research analysts and marketing specialists. Robert Half’s 2026 Salary Guide puts a Marketing Coordinator at $50,250 low, $62,250 at the midpoint and $75,750 high.
  • The number that is never in the quote. Salary is not cost. BLS Employer Costs for Employee Compensation for June 2026 puts benefits at 30.0 percent of total compensation across private industry. Run the numbers through that and a $78,760 salary is roughly $112,500 to employ, and Robert Half’s $62,250 midpoint is roughly $88,900.

That 30 percent is an economy wide private industry average, so treat it as a planning multiplier rather than a quote. The Australian version runs on superannuation, leave loading and payroll tax instead of health insurance, so the components differ and the principle does not: the advertised salary is not what the person costs you.

Two independent Australian sources landing within about $2,700 of each other on the same role is unusually strong agreement for salary data. Plan a coordinator level hire in Australia at roughly $65,000 to $70,000 before on costs, and a social specialist meaningfully above that.

Option two: pay per piece

Freelance is the only one of the four options where both markets publish real survey data, and the result is the most surprising number in this guide.

  • United States, what the market pays. The Editorial Freelancers Association 2026 Rate Chart, drawn from a survey of more than 1,100 members fielded between November 2025 and January 2026, puts work for hire blog posts at 25 to 45 cents a word, or $74.50 to $87.50 an hour. A 1,000 word post is $250 to $450.
  • Australia, what the market pays. The Rachel’s List Pay Rates Report has a basic blog post at $300 to $450, social posts from $50 each, and copywriters between $60 and $200 an hour depending on seniority.
  • Australia, the advocacy floor. The Australian Society of Authors and MEAA 2026 recommended rates are $1.12 a word and $300.02 an hour. These are published minimums intended to stop professional writers being underpaid, not the price the market clears at. The same 1,000 word post is $1,120 at that rate.

A 1,000 word blog post costs about the same in Sydney as it does in Chicago. When freelance quotes vary wildly, the variance is almost never geography. It is whether you are buying words from someone who has to be briefed every time, or time from someone who already knows your business.

The useful comparison is against the retainer. Four 1,000 word posts a month at market rate is $1,000 to $1,800, which is $12,000 to $21,600 a year, and it stops the month you stop commissioning. That is the number to hold up against every agency proposal you are sent.

Option three: put an agency on retainer

This is where the spread gets wide enough to be worth understanding, because the same words are sold at five times the price depending on who is selling them.

  • The biggest sample available. Digital Nomads HQ audited 140 Australian agencies and 411 published service lines in June 2026. For social media management the average entry price was $1,219 a month, the median was $960 a month, and the full range ran from $495 to $2,450 a month.
  • Published Australian price lists. BeKonstructive publishes three tiers at $960, $1,800 and $3,120 a month. SOUP Agency publishes $2,000, $4,800 and $7,500 plus. Both are listing prices you can read without a sales call, which makes them the honest end of the market.
  • The United States comparison. LYFE Marketing publishes $750, $1,350 and $1,550 a month with a $300 setup fee. Comparable to the Australian entry tier once you account for the currency, and priced the same way.
  • Where most of the market sits. SE Ranking surveyed 260 agencies in December 2024, 94 percent of them serving small or local businesses. Sixty four percent charged under $1,000 a month. That survey is the oldest source here, so treat it as direction rather than a current price.

Note the gap between the $1,219 average and the $960 median in the Australian audit. A handful of expensive agencies drag the average up, which is exactly why an agency quoting you $1,200 can accurately say it is about average. The median is the number to plan against.

The custom version

Guides like this are the generic version.

Everyone reading this page gets the same system. We build content systems that learn your voice from what you have actually published, know who you are writing for, and make every piece better because of how the last one performed. Then we either hand it to your team or run it for you.

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What businesses your size actually spend

Rates tell you the price of a thing. Budget data tells you whether you can afford it, and there is one source that publishes both halves.

The CMO Survey, run by Duke, Deloitte and the American Marketing Association, published its 35th edition in 2026 from fieldwork in January 2026 with 308 respondents. Firms under $10M in revenue reported spending 13.34 percent of revenue on marketing, and 15.50 percent of that marketing budget on social media.

  1. 01
    A business on $500,000 revenue

    Marketing budget of about $66,700 a year. Social media takes about $10,340 of it, which is roughly $860 a month. That lands almost exactly on the $960 median agency retainer, which is the cleanest sanity check in this guide.

  2. 02
    A business on $2,000,000 revenue

    Marketing budget of about $266,800 a year. Social media takes about $41,350, or roughly $3,450 a month. At that level a part time hire, a freelancer on retainer and a premium agency tier are all genuinely on the table.

  3. 03
    The crossover point

    Somewhere between those two, an agency retainer stops being cheaper than a person. Compare the annual retainer against a salary plus on costs, not against the salary, or the comparison flatters the hire by about 30 percent.

One caveat worth holding. CMO Survey respondents are marketing leaders at firms that have marketing leaders. Read 13.34 percent as what a business that takes marketing seriously spends, not as an average across every small business with a website and good intentions.

The four options side by side

Same work, four ways to buy it, annualised so they can be compared honestly.

  • Hire, Australia. $65,000 to $93,000 in salary before on costs, depending on whether you want a coordinator or a social media manager. Fixed, committed, and it comes with a management job attached.
  • Hire, United States. $50,250 to $78,760 in salary, which is roughly $71,800 to $112,500 all in once the BLS benefits ratio is applied. Same commitment, same management job.
  • Freelance. $250 to $450 per 1,000 word post. Four a month is $12,000 to $21,600 a year, and it goes to zero the month you stop. No commitment and no institutional memory either.
  • Agency retainer. $495 to $2,450 a month in the Australian audit, median $960. That is $5,940 to $29,400 a year, with $11,520 as the median. Everything above the median is buying strategy, not production.
  • Run it with AI. A build cost and a monthly cost, with no headcount, no on costs and no per piece rate. There is no published benchmark for this one yet, which cuts both ways: no market price to check a quote against, and no inflated norm to pay.

How to read a quote without getting had

  1. 01
    Ask for the output count, not the hours

    Hours are unfalsifiable. Pieces published are not. Turn every quote into a cost per published piece and the five times spread between agencies collapses into something you can actually rank.

  2. 02
    Ask who writes it

    At $495 a month nobody senior is writing your posts, and that is fine if the work is simple. At $2,450 a month you are entitled to know whether a strategist touches it or whether you are paying a premium for the same junior.

  3. 03
    Ask what happens when you stop

    Freelance stops clean. A retainer usually takes the calendar, the templates and the learned voice with it. Ask before you sign what you keep, because that single answer can be worth more than the price difference.

  4. 04
    Compare against the median, not the average

    Averages in this market are pulled up by a small number of expensive agencies. When a proposal says it is priced at the market average, ask what the median was in the same dataset.

  5. 05
    Price your own time into the hire option

    A salary plus 30 percent on costs still leaves out the hours you spend briefing, reviewing and approving. That is the cost most owners discover in month three, and it never appears in a salary guide.

Where these numbers came from

Every figure above is public. Nothing here is modelled, estimated or extrapolated from a vendor blog post, and where a source is older or narrower than the others it is flagged in the section that uses it.

Wages and salaries, three Australian sources and three American.

Freelance rates and agency pricing.

And the budget side, which is the only source here that covers both what businesses spend and how they split it.

Common questions

  • How much should a small business spend on social media a month? The median Australian agency retainer for social media management was $960 a month in a June 2026 audit of 140 agencies, and 64 percent of the 260 agencies SE Ranking surveyed charged under $1,000 a month. Coming at it from the budget side, a business on $500,000 revenue applying the CMO Survey figures would put about $860 a month into social. Those two methods arriving at roughly the same number is the strongest signal in this guide.
  • Is a freelancer cheaper than an agency? Usually, until volume gets high. Four 1,000 word posts a month at market rate is $1,000 to $1,800, which is around the median agency retainer of $960 but without strategy, scheduling or reporting included. Freelance also stops the month you stop commissioning, which is either the main advantage or the main risk depending on how consistent you need to be.
  • Why is the salary not the real cost of a hire? Because benefits are not in it. The Bureau of Labor Statistics put benefits at 30.0 percent of total compensation across private industry in June 2026, so a $62,250 salary is closer to $88,900 to employ. Australia runs on superannuation, leave loading and payroll tax rather than health insurance, so the components differ but the gap is real in both markets. Compare an annual retainer against the loaded figure, never against the salary.
  • Are Australian and US freelance rates really that close? For writing, yes. A 1,000 word blog post is $250 to $450 in the Editorial Freelancers Association 2026 chart and $300 to $450 in the Rachel’s List report. Salaries are further apart than freelance rates are. If a quote is wildly outside that band, the difference is seniority or scope, not the exchange rate.
  • Why do agency quotes for the same work range from $495 to $2,450? Because the retainer is not really priced on the posts. At the entry tier you are buying production from a junior against a template. At the top tier you are buying strategy, someone senior on the account and reporting that gets read. Both are legitimate. The mistake is comparing two quotes on deliverable count when one includes a strategist and the other does not.
  • Does AI actually change any of these numbers? It changes the cost of producing a piece, not the cost of knowing what to say. That is why the useful comparison is not AI against a freelancer per post, it is a fixed monthly cost against a salary plus on costs. There is no published benchmark for AI content systems yet, so check a quote the same way you would check any other: cost per published piece, who or what writes it, and what you keep if you stop.

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